Technical Writer

At Codifyd, we transform the way B2B distributors and manufacturers leverage the digital landscape. With a product content-centric approach, we create a failsafe system for organizations to manage complex data and information required in today’s digital commerce marketplace. Our digital transformation services and AI technologies enable operational efficiency for B2B organizations and their channel partners, while providing a superior research-to-purchase experience for end users and financial growth for sellers.

The Codifyd team is comprised of bright, talented, and experienced professionals working in a fast-paced culture where every team member has autonomy and responsibility.  We value innovative thinking, elegant and pragmatic design, exceptional team chemistry, and innate passion to make an impact.

Responsibilites

  • A software training curriculum that clearly outlines objectives, lesson overviews, and establishes the relationship between the business problem and its technical solution.
  • Documents/artifacts that include PowerPoint presentations that can be used as a formal presentation in a classroom/instructor led lecture.
  • Build a Scripted training program that anybody can follow with rudimentary “train the trainer” effort.
  • Build a training program that is at two levels – Introductory and Advanced. So, training materials will also need to be at different levels.
  • Module level training; i.e. training materials and scripts covering only certain parts of the application.
  • Questions/Tests in the form of quizzes or practice problems at the end of a chapter. These could be hands-on exercises using Bridge (Codifyd’s software platform)
  • Collaborate closely with the product development team, stay informed about the changes, updates in the products and their newer versions and update content in all relevant documents                          accordingly
  • Creating professional product manuals, user guides, web-based reference guides, Fact sheets, etc.
  • Assist Marketing team in the creation of marketing content, product campaigns, etc

Requirements

  • 3-5 years experience in the role of technical writer / training material creator for a web based commercial software platform.
  • Should be able to study existing documentation, and consult with the developers and managers to thoroughly understand the product.
  • Should be open to share samples of previous work during or after interview.
  • Ability to clearly articulate complex technical and business scenarios in lucid English.
  • Adept in using pictures, flowcharts and diagrams to explain complex topics.
  • Preferred but not necessary skill:
  • Host and perform web based training sessions for users of the Bridge product using the training materials.
  • Working knowledge of CSS (style sheets). 
  • Excellent written and verbal communication skills, command of English language
  • Location – Anywhere from India (WFH)
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