We are Codifyd, the leading provider of e-commerce product content solutions. We help websites optimize their product information to improve website navigation, usability, and interaction design. Our people are at the heart of our success, and we pride ourselves on attracting and mentoring innovative thinkers who are looking for a satisfying career.
The Vendor Relations Coordinator is responsible for assisting in the management of relationships with clients and vendors to ensure accurate and timely project execution.
Duties and Responsibilities:
Contact various manufacturers, on behalf of our clients, to collect database extracts, PDF catalogs, and images for product offerings
Create vendor letters, detailing the execution of our client’s vendor relations initiatives
Interface with vendors via email or phone, answering questions and providing assistance
Record all communication in scorecards and logs, and create weekly dashboards for clients
Create communication plans and delivery schedules
Work with clients to get contact information or escalate non-compliant vendors
Upload/download from various file sharing software
Work within our internal tools to ensure adequate communication and workflow tracking
Skills and Requirements:
Degree in business, commerce, communications or another similar field
Strong communication skills (written and verbal), English is a must
Strong customer service skills – ability to establish strong relationships and adapt to different situations quickly
Ability to manage a timeline and follow projects through to completion
Ability to manage multiple priorities/projects at once
Experience working with clients or vendors
Attention to detail
Technical experience a plus
Codifyd is dedicated to helping B2B and B2C e-commerce companies navigate and meet the challenges they face in today’s digital commerce marketplace. At Codifyd, we’re product content obsessed. Our e-commerce design, implementation, and governance strategies not only enable clients to reduce costs, speed time to market, and grow revenue, they also pave the way for an outstanding e-commerce shopping experience for online buyers. From product categorization to attribution to site search to the nitty-gritty details of product data, we transform complex data into engaging online content that's easy for customers to find, understand, and add to cart. Our services, strategy, and technology solutions are the result of over 15 years of product content research and practice. To learn more about what we do, visit www.codifyd.com.